Microsoft 365 Managed Services
Tenant administration, identity (Entra ID), modern workplace (Teams, SharePoint, OneDrive), Purview sensitivity labels and DLP, Copilot governance. Microsoft Solutions Partner. M365 Business Premium included in our standard managed IT bundle.
Founder-Led Since 1982
175+ Clients Run On Us
Microsoft Solutions Partner
Sea Pine Equity-Backed
Long Island Headquartered
Concierge-Level Service
40+ Years in business
Hi-Tek has been managing IT infrastructure for growing businesses since 1982. We don’t just respond to problems, we prevent them.
175+ Clients
Businesses across the Northeast trust Hi-Tek to keep their people productive and their data protected, every day.
7,000+ Endpoints managed
From workstations to servers to cloud environments, we monitor and manage every device in your stack around the clock.
<30 Min Response Time
When something breaks, you hear from us fast. Our average first response time keeps your team moving instead of waiting on hold or chasing a ticket.
What Does Hi-Tek Microsoft 365 Service Cover?
Hi-Tek delivers full Microsoft 365 lifecycle management: tenant administration, identity governance with Entra ID and conditional access, modern workplace deployment (Teams, SharePoint, OneDrive), email and security configuration, Microsoft Purview for sensitivity labels and DLP, license rationalization, and Microsoft 365 Copilot governance. M365 Business Premium is included in our standard managed IT bundle for every user.
What’s Included In Microsoft 365 Service
Tenant Administration
Full M365 tenant administration: tenant configuration, license management, user provisioning, group governance, security baselines. We rationalize licenses across your business so you pay for what you use.
Identity And Conditional Access
Microsoft Entra ID with conditional access policies tied to your data sensitivity patterns. Identity governance, privileged access management, MFA. The identity layer is the foundation of modern security.
Teams, SharePoint, OneDrive
Modern workplace deployment with proper governance: Teams policy, SharePoint information architecture, OneDrive sync controls, retention policies. Designed for the way your team actually works.
Microsoft Purview For Data Classification
Sensitivity labels and DLP rules calibrated to your industry’s data sensitivity (PHI for healthcare, client data for professional services, IP for manufacturing). Audit logging suitable for regulator review.
Microsoft 365 Copilot Governance
Copilot deployment in a properly configured tenant: sensitivity labels, conditional access, audit logging, approved-tool inventory. Governance for AI use that grows with the platform.
Email Security And Compliance
Email security with anti-impersonation, transport rules, attachment sandboxing. Compliance configuration for retention, legal hold, eDiscovery where applicable. Email is the threat surface where most BEC and wire fraud happen.
How We Engage
Free Assessment
A 30-minute call about your Microsoft 365 environment, current MSP situation, the platforms you run on, and any pressing security, compliance, or AI questions. We tell you what we would change, with or without us.
Written Proposal
Per-user pricing based on user count, sites, scope, and compliance posture. Project work scoped separately. No surprise line items.
Onboarding Inside 30 To 60 Days
Named project owner, weekly written status updates, platform handoff coordinated. Most onboardings complete with no operational disruption.
Operations Lead, Multi-Entity Professional Services Holding
Frequently Asked Questions
Is Microsoft 365 Business Premium included in your managed IT bundle?
Yes. M365 Business Premium is included for every user in our standard all-inclusive managed IT pricing. Additional licenses (E5, E3, Copilot, Project, Visio, etc.) available as ad-hoc add-ons at retail with no markup.
Why M365 Business Premium specifically?
Business Premium gives mid-market businesses the security baseline that most cyber insurance carriers and compliance frameworks now expect: Entra ID P1, Defender for Business, Intune for device management, Azure Information Protection. Standalone M365 Business Standard misses the security layers.
How does Hi-Tek handle Microsoft 365 Copilot?
Copilot deployment is configured before deployment: sensitivity labels, conditional access, DLP rules, audit logging. Approved-tool inventory tracking which Copilot features are enabled and which are gated. Governance evolves as Microsoft adds Copilot capabilities.
What’s Microsoft Purview?
Microsoft’s data classification and DLP toolset. Sensitivity labels, DLP rules, audit logging, eDiscovery. Calibrated to industry-specific data sensitivity (PHI for healthcare, client data for professional services, IP for manufacturing).
Do you handle SharePoint and Teams architecture?
Yes. SharePoint information architecture, Teams policy, OneDrive sync controls, retention policies, identity-driven access. Designed for the way your team actually works, not a generic deployment.
What about M365 tenant consolidation across acquisitions?
Common for PE-backed clients and rollup acquirers. Mailbox migration, OneDrive and SharePoint consolidation, Teams unification, license rationalization, identity governance across the consolidated tenant.
Do you handle email security and BEC prevention?
Yes. See our Cyber Security page for full coverage of email security, anti-impersonation, transport rules, and the procedural controls around wire instruction handling.
How is Microsoft 365 different from Cloud Computing?
Microsoft 365 is the productivity suite (mail, files, identity, collaboration). Cloud Computing is Azure infrastructure (VMs, AVD, networking, IaaS). They share identity and integrate cleanly but are different services with different content.
Ready When You Are.
A 30-minute conversation plus a structured review of your IT environment, security posture, and any pressing compliance or AI questions. We tell you what we would change, with or without us.
Founder-led since 1982. Headquartered in Syosset, NY.