AI Solutions For Business
Microsoft 365 Copilot governance, the Hi-Tek Managed Secure AI Platform, and custom AI integrations built by our development team. Productive AI without exposing the business.
Founder-Led Since 1982
175+ Clients Run On Us
Microsoft Solutions Partner
Sea Pine Equity-Backed
Long Island Headquartered
Concierge-Level Service
40+ Years in business
Hi-Tek has been managing IT infrastructure for growing businesses since 1982. We don’t just respond to problems, we prevent them.
175+ Clients
Businesses across the Northeast trust Hi-Tek to keep their people productive and their data protected, every day.
7,000+ Endpoints managed
From workstations to servers to cloud environments, we monitor and manage every device in your stack around the clock.
<30 Min Response Time
When something breaks, you hear from us fast. Our average first response time keeps your team moving instead of waiting on hold or chasing a ticket.
What Does Hi-Tek AI Solutions For Business Cover?
Hi-Tek delivers three complementary AI implementation tracks: (1) Microsoft 365 Copilot in a properly configured tenant for general-purpose productivity, (2) the Hi-Tek Managed Secure AI Platform for cases where Copilot isn’t the right fit (industry-specific workflows or higher sensitivity scenarios), (3) custom AI integrations our development team builds for firm-specific workflows like clinical note summarization, audit work-paper assist, deal-room intake, or ERP analytics. Behind all three: the AI Security & Governance program that makes deployment defensible.
How Hi-Tek Delivers Productive AI
Microsoft 365 Copilot Deployment
Tenant configuration with sensitivity labels, conditional access, DLP rules, and audit logging BEFORE Copilot rolls out. License rationalization, user training, and feature-by-feature governance. Productivity gains without surprise exposure.
Hi-Tek Managed Secure AI Platform
Hi-Tek’s hosted AI platform for use cases where Copilot doesn’t fit. Industry-specific workflows. Higher data sensitivity requirements. Built with audit logging, identity governance, and the policy framework already integrated.
Custom AI Integrations
Our development team builds AI integrations for firm-specific workflows: clinical note summarization, audit work-paper assist, deal-room document intake, ERP analytics, customer service automation. Designed against your AI policy from day one.
AI Policy And Controls Foundation
Every implementation runs on top of the AI Security & Governance program. Written policy, technical controls, audit logging, approved-tool inventory. Productive AI without exposing the business.
Identity And Data Boundary Configuration
Microsoft Entra ID conditional access tied to AI tool access. Microsoft Purview sensitivity labels keeping regulated data out of unintended workflows. Identity governance ensures the right people have the right access at the right time.
Adoption Support And User Training
Rolling out Copilot or any AI tool needs adoption support. We deliver feature-specific training, executive briefings, and the ongoing support pattern that turns access into actual productivity gains.
How We Engage
Free Assessment
A 30-minute call about your AI implementation, current MSP situation, the platforms you run on, and any pressing security, compliance, or AI questions. We tell you what we would change, with or without us.
Written Proposal
Per-user pricing based on user count, sites, scope, and compliance posture. Project work scoped separately. No surprise line items.
Onboarding Inside 30 To 60 Days
Named project owner, weekly written status updates, platform handoff coordinated. Most onboardings complete with no operational disruption.
Operations Lead, Multi-Entity Professional Services Holding
Frequently Asked Questions
Should we deploy Microsoft 365 Copilot now?
If your Microsoft 365 tenant is already configured with sensitivity labels, conditional access, DLP rules, and audit logging, yes — Copilot can be deployed safely. If those configurations are not in place, configure them before deploying Copilot in workflows that touch regulated or sensitive data.
What does Copilot actually do?
Microsoft 365 Copilot integrates AI assistance into Word, Excel, PowerPoint, Outlook, Teams, OneNote, and other Microsoft 365 applications. Drafting, summarization, analysis, meeting recap, content generation. Productivity gains in the tools your team already uses.
When does the Hi-Tek Managed Secure AI Platform make sense vs Copilot?
Copilot fits most general-purpose productivity scenarios in M365. The Managed Secure AI Platform fits industry-specific workflows or scenarios with elevated data sensitivity (clinical PHI, deal-stage M&A data, IP-bearing technical content) where the configuration boundaries Copilot offers aren’t enough.
Can Hi-Tek build custom AI for our specific workflow?
Yes. Our development team builds custom AI integrations for industry-specific patterns: clinical note summarization, audit work-paper assist, deal-room document intake, ERP analytics, customer service automation. Designed against your AI policy from day one.
How long does Copilot deployment take?
Tenant readiness varies. If sensitivity labels, conditional access, and DLP rules are not yet in place, expect 30 to 60 days to deploy them before Copilot rollout. If they’re already in place, Copilot rollout can be 2 to 4 weeks including user training.
What about Copilot license cost?
Microsoft 365 Copilot is a per-user add-on license. Pricing varies and Microsoft updates it periodically. We help with license rationalization (which users actually need Copilot vs which don’t) so you pay for what you use.
Is AI productivity actually worth it?
For most knowledge-worker roles, yes — but the gains depend on (1) the tenant being configured correctly so AI tools can actually access the right data and (2) adoption support so users learn to use the tools. We focus on both.
What’s the difference between AI Solutions and AI Security & Governance?
AI Solutions implements productive AI (Copilot, Hi-Tek Managed Secure AI, custom). AI Security & Governance is the policy and controls layer (defensive). Most clients engage both: governance protects the business, solutions create productivity gains.
Ready When You Are.
A 30-minute conversation plus a structured review of your IT environment, security posture, and any pressing compliance or AI questions. We tell you what we would change, with or without us.
Founder-led since 1982. Headquartered in Syosset, NY.