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  • 7 Tips to Help You Find Professional, Reliable IT Services

    7 Tips to Help You Find Professional, Reliable IT Services

    Finding reliable IT services can be daunting. After all, the IT company you outsource to will have access to your most sensitive information, control over how your technology functions, and the security to protect both your technology and your data. You want to make sure that you are in reliable hands because you have a business to run, and you should not be hassled with also maintaining your IT services – which clearly is a job in itself. So, what should you look for in an IT service provider when you’re looking for reliable IT services?

    A Company that Stays Current

    As you may have already recognized, technology moves fast – faster than any amateur can keep up with it. And for that matter, some professionals too. Not all professional IT services stay with the times – they can get complacent and tell their client that they do not need to update their operating system, or whatever the latest iteration or innovation is. You’ll want to make sure that when you’re looking for reliable IT services, you partner with a company that stays up-to-date with the latest technology and threats. Hi-Tek Data stays current and can make sure that you are, too.

    Experience Level

    It goes without saying how important experience is. Without it, how can a company trust you? Experience is the cornerstone of trust and reliable IT services. And Hi-Tek Data has been in the industry for over 30 years, helping Long Island, New Jersey, Connecticut, and New York City businesses – both small and large – have the reliable IT services that they need.

    Comprehensive Services

    When you hire an IT Service, you want to make sure that they can handle anything that comes their way. You do not want to have to hire additional help, or worse yet, not have complete confidence in their capabilities. You want an IT Service that is proficient in all the relevant cloud programs, relevant laws and regulations, and understands the latest threats and protections in cybersecurity. You want an IT Service that can do it all – and that is exactly what Hi-Tek Data does.

    Core Values

    Whenever you enter into business with someone, you want to make sure that you have compatible beliefs and outlooks. You do not want to enter into a business with someone who does not share a similar outlook. By looking at a business’s core values, beliefs, or mission statement, you can get an idea of what doing business with them might look like.

    Social Media

    What do their social media accounts look like? Do they even have social media accounts? By checking in on their LinkedIn or Facebook, for example, you can get a deeper understanding of what type of work they do, and if it fits your business’s needs. A company’s social media accounts will also help you understand what that IT service values.

    What do other businesses use?

    Ask other colleagues and businesses in the industry and see what reliable IT services they have found. Word of mouth reference is something that will never go away – no matter how advanced technology gets. 

    Check Online Reviews To Find Reliable IT Services You Can Trust

    Are there Yelp or Facebook reviews about the company? Anything on Google? Most companies leave some sort of footprint behind – poke around on the internet and see if you can find any reliable IT services. In most cases, there will be at least a star-rating available for the business.

    Over the past 30 years, Hi-Tek Data has proven itself to be a reliable IT service provider. Hi-Tek Data has been helping many businesses, of all sizes, across the Long Island, New Jersey, Connecticut, and New York City area. If you need a strong IT service, look no further than Hi-Tek Data. Contact us today to find out more.

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  • Is Your Data Safe? An IT Risk Assessment Keeps Your Network and Data Secure and Protected

    Is Your Data Safe? An IT Risk Assessment Keeps Your Network and Data Secure and Protected

    With all of the risks posed by ransomware and other forms of malicious software, a good offense is the best defense. In order to stay protected against malware, you need to stay ahead of the curve. But how would you even know if your business is at risk? You’ve been safe for years, why shouldn’t that trend continue? Well, you do not want to find out how at-risk your data was when a threat has been realized. You need to be proactive. You need an IT risk assessment. At Hi-Tek Data, we can provide you with many forms of defense, and perhaps most importantly, a thorough and detailed IT risk assessment.

    What is an IT Risk Assessment?

    At Hi-Tek Data, we will carefully vet your network security and assess where the weakness and blindspots are. Through our decades of work and experience, we have found that most IT companies simply offer a one-size-fits-all model for network security – and that simply does not work. Companies need a customized and tailored approach to their network security. If you are not conscientious and do not schedule regular IT risk assessments, you are increasing your odds of being negatively affected from malware, phishing, or other forms of cyber attacks. During such a cyber attack, vital data and information could be lost, losing you time and money.

    Stay Proactive

    Perhaps the most important thing you can do – and what Hi-Tek Data will do for you – is provide you with a proactive approach to your network security. We will stay on top of things so you can worry about your business. We offer a variety of proactive, IT risk assessment measures: 

    • Intrusion Detection, where we carefully monitor who is accessing your network, and ensuring only authorized parties are on your network.
    • Operating System Updates ensure that your network is using the latest software. Any old bugs in your system could leave your network vulnerable.
    • Real-Time Reporting will give you timely insights into the functioning of your network security. Things can unfold fast, and we will keep you informed every step of the way.
    • Standard-Compliant Security Updates make sure that your business and its network security are compliant with codes and regulations.

    The Benefits of Proactive Network Security

    Staying ahead of network threats, cyber attacks, and malware will provide your business with many benefits, and much less headaches. To be an effective business in the 21st century, you need a modern, technologically savvy business – and Hi-Tek Data can provide you with that through:

    • Improved Productivity
    • Avoiding costs because of lost time due to cyber attacks or security threats
    • Reduced maintenance costs because of the regular updates

    For more than 30 years, Hi-Tek Data has been helping Long Island, New Jersey, Connecticut and New York City businesses – both small and large – receive the IT and network security that their business needs. There are a lot of threats out there, and in order to keep your data safe, you need to stay ahead of the threats. Hi-Tek Data will provide you with network security that will keep your data safe and your network running efficiently. Contact us today to schedule an IT risk assessment.

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  • How IT Support Services Can Help You with Business Optimization

    As a member of a small business, you need business processes that stay in line with compliance regulations while helping you improve your productivity. You need IT support that can provide you with business optimization consulting. This type of support will help with IT project management and connect you to virtual CIO (vCIO) support specialists that can help you plan out your business goals for your IT.  

    IT Support That Can Optimize Your Business

    IT Staff Support

    One way to optimize your business process management (BPM) is to work with a managed service provider (MSP) that offers outsourced technical support for your in-house IT team members. At Hi-Tek Data, we offer outsourced IT support where our staff can collaborate with your IT staff. They know your network operations better than anyone, so we work with them to help fill in the gaps, both for team members who’ve had to miss work or to help them solve a specific problem. We can offer remote desk support, but we can also augment your staff by sending our team members to your office. By working with your staff to understand your network and operations, we can improve your business process optimization.

    Virtual CIO Services

    You need a business leader who can help you plan for your company’s technological future, but what if you can’t afford an executive-level salary? VCIO services can fill that need for you. With this service, you’ll work with a qualified business consultant with CIO-level experience for a much more cost-effective price. Our consultant will work with you to develop long-term strategies for your business without compromising your workflows and operations. This includes plotting out your IT budget, developing disaster recovery and business continuity plans, working on vendor relations, and mitigating your business’s IT risks. A vCIO can give you the business optimization services you need to improve your business’s operational efficiency.

    Software Solutions

    You can also use business process optimization software that can put business process automation into your network and your operating system. You can use it to perform process modeling and to automate your business processes. Using this software for automation can help optimize your business since it makes the decision to automation a particular process for you instead of giving you a report to that leads to decision-making meeting with your colleagues and employees. Optimization is all about making your business run faster and more smoothly, so process optimization software can help you speed up the process of choosing which processes to optimize.

    Virtualization Services

    Server and desktop virtualization can optimize your business by reducing the amount of hardware your network uses. Server virtualization allows you to create a customized infrastructure that meets your business’s needs while supporting your desktops on one physical server. Similarly, virtual desktops support all of your desktop operating systems on a single centralized server, which enables you to implement cloud solutions for your information technology. Virtualization optimizes your network by putting everything in a centralized location that you can access from anywhere through cloud technology.

    Security Services

    An MSP can also optimize your business by providing security services, including risk assessments, ransomware prevention, and security awareness training. These services close the gaps in your network’s security measures and in your colleagues’ and employees’ IT security knowledge. These services help optimize your small- or medium-sized business (SMB) by protecting them from cyber attacks. Why is security important for optimizing your business? Because SMBs are often the most vulnerable to cyber attacks, since they often don’t invest in cybersecurity as much as large enterprises do. When they face a cyber attack with sub-optimized security solutions, these SMBs can face downtime, data loss, and inability to deliver their regular customer service. Optimize your business by investing in your network security. You’ll be protecting it and your workflows and processes in the long run.

    Optimizing Your Long Island Business

    At Hi-Tek Data, we provide these services to help our clients’ businesses run as well, as smoothly, and as fast as they possibly can. Whether you need help with server virtualization, advice from a vCIO, or IT staff augmentation, we can provide the solutions that will improve and optimize your business. Reach out to us today to learn more about how our IT support services can help you improve your business optimization.

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